Return Policy

Returns

• We Have a no refund policy. All Sales Final. Unfortunately, we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
• No Refund, No return, we require a receipt or proof of purchase to have Store Credit. Please do not send your purchase back to the manufacturer.

No Refunds (Only Store Credit)

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

No Exchanges (Only Store Credit)

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at iyelamcosmetics@gmail.comand send your item to: 314-2017 Jasmine Crescent K1J 7Z7​.

Shipping

• Our products are shipped within Please Choose using the following carriers: USPS FedEx UPS. To return your product, you should mail your product to314-2017 Jasmine Crescent K1J 7Z7​. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

All Items Purchase is typically shipped within 3-5 business days. You will receive a tracking number once your order has been processed and shipped.

PAYMENT METHOD

We accept the following payment methods: American Express, Visa, MasterCard, gift certificates, and PayPal.

We also accept money order.

Credit Card Authorization

Your credit card will automatically be preauthorized as a pending charge when the order is placed. The pending charge will become an actual charge once the order has shipped.